Itineraries.

Here you can create, edit and delete, some, itinerary, there does exists some itinerary which are owned by the system and can therefor not be changed.

when you create a new itinerary you can then drag steps into it in what order you want, there are some orders which doesn't make sense, you should for example not have anything after a send step etc.

If you want to create new Itineraries there is a prerequisite that the custom itinerary is setup however you will need to setup the step on the itinerary site, ask product team for more information.