In some ways, Link is a traditional integration management platform that will enable you to successfully exchange data with your business partners and/or between your internal systems.
Link supports fetching and delivering data using many different methods for data transport and it can transform data between any digital data format. With a well-done configuration, Link can solve even the most advanced integration scenarios.
In the sections called Navigation and How Link works, we will go through how to navigate Link as well as all the basic concepts of how documents are received, processed and sent via Link.
No more black-box integrations
It is unfortunately very common that only a company's IT-department is able to help when it comes to troubleshooting existing integrations or setting up new ones. This creates bottleneck-situations, increases costs and slows down support and implementation projects.
However, Link has a very strong focus on getting integration support and configuration out of your IT-department. Also, Link makes it possible for integrations to be highly reusable which reduces both development costs and cuts down implementation time.
To understand more about how these features can be valuable to your organization, we encourage you to read the Link scenarios section.
Users and developers
In order to achieve an ideal setup with Link, you need (roughly speaking) both regular users and developers. Some users should perform the daily tasks around support of your integrations (i.e. error-handling, troubleshooting) while others perform advanced tasks like implementing new mappings or configuring advanced transport types such as REST APIs or AS4 connections. Some users will do both.
Link has a role-based access model, so it is possible to fine-tune the exact permissions for each individual user (or user group). This way, you can avoid any users accessing and damaging a restricted part of your Link configuration as well as avoid any unnecessary confusion by restricting what users can see and do. This is described in detail in the User management section.
The Link User Guide documents the entire side of Link that doesn't require developer-skills. The more developer-based topics will be covered in the Link technical guide.
Restrict access to your data
In the User management section you will also find information about how you can manage who in your organization will be able to see what data. This is an important feature to consider using when you create new users in Link, as you may have departments that should only be able to work with specific documents and integrations.
Let the the right people receive warnings
When document errors occur, Link will send out notifications to the relevant users. It´s important to make sure you get the best setup for your organization when it comes to error handling. Read more in the Error Handling section.
We recommend that all Link-users read the sub-sections of this article. These sections will go over the basic concepts that are important to understand whether you´re a novice Link user or a developer. After that, you can move on to the next sections to learn more about the different functionalities in Link.
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