Alerts

Alerts

The main benefit of alerts come in being notified when something unexpected happens in your Link solution. Unlike monitor items, alerts are created to notify about errors before they occur, so that they can be avoided. Alerts can be created to notify either business minded or technical people about a potential issue. 

Hover your mouse over the 'Alerts' menu item to see the list to the right. Depending on your user permissions, some of these menu items may be unavailable. Click the 'Alerts' menu item to be taken directly to the Alerts Overview page.

Overview [1]

Click here to get an overview of the different alerts that have been created. They will be divided into unassigned and assigned alerts. See the 'Alerts Overview' page in this user guide for more information. See the 'Alerts Overview' page in the user guide for more details.

History [2]

As opposed to the alerts overview, which shows the individual alerts that have been configured, this page will show you the alerts that have been triggered. Each row contain information about when the alert was triggered, which partners were involved etc. See the 'Alerts History' page in the user guide for more details.

Admin Overview [3]

If you are an admin user, you can get a more detailed overview of the alerts in your Link solution, as well as edit individual alerts. See the 'Admin Overview' page in the user guide for more details.

New Alert [4]

Click here to create a new alert. You will be redirected to a new page allowing you to select the distribution on which the alert should be registered, along with other information required to set up a new alert. See the 'New Alert' page in the user guide for more details.

Absence Calendar [5]

Created absence calendars can be viewed here. You can also create new Absence calendar templates for use with alert configurations. See the 'Absence Calendar' page in the user guide for more details.